Shipping Policy
- Neckwear is shipped in trademark tins, ready to gift.
- Orders are shipped either by Josh Bach or by Amazon Fulfillment Services.
- Orders received by 1:00pm (ET) weekdays usually ship next business day.
- At holiday, orders can take 1-2 more business days to process.
- Orders placed on Fri-Sun, and on holidays ship next business day.
- We DO NOT ship to PO Boxes.
- Shipping time on International orders will vary, usually not more than 10 business days.
SHIPPING METHODS/COSTS (allow 1 day for processing)
Continental United States:
Standard (5-7 business days) $4.95
2nd Day Air Delivery (Mon-Fri) $27.00
Overnight Delivery (Mon-Fri) $45.50
Alaska, Hawaii, Puerto Rico (Mon-Fri) via USPS $16.95
Canada via USPS - allow 10 business days $17.95
International Orders outside of Canada via USPS $26.95
Returns
If you're not satisfied, we'll give you full credit, or equal exchange assuming the purchases have not been used, damaged or worn. All request will be processed within a week of receipt of items. If item was a gift and you/we have no record of purchase, only exchanges will be honored. Credit will be issued to the original buyer and credit will be applied to the original method of payment only. All other return scenarios will be issued a store credit.
Ship it back using any carrier you'd like (FedEx, UPS or USPS). You are responsible for all ship-back costs and an additional $6.95 ship-out fee if exchanging. Neckties/Bow Ties MUST ship back in gift tin. No exceptions. Carefully wrap all items
Provide:
- Name, Address & Phone number
- Reason for the return
- Your order number (if you have it)
- Your customer number (if you have it)
- Your Packing slip (if you have it)
Ship to:
Josh Bach Ltd. 133 Beekman Street, unit 305 New York, NY 10038 Attn: Returns
Contact Us If You Have More Questions
Call, Write, or Email Us
Josh Bach Ltd. (office, not a store):
133 Beekman Street,
unit 305
New York, NY 10038
Tel: 212 964 5149
